Payment methods
Pay with your internet bank. Payment is made using a secure payment solution called KEVIN (UAB “KEVIN EU”), which is licensed by the Bank of Lithuania.
Pay 3 in equal parts. At no extra charge. 0% interest rate. Just pay later!
ESTO 3 payment method allows you to pay for your purchase in three equal instalments over a period of three months. The sum of each monthly instalment is calculated by dividing the value of the shopping cart into three equal parts. No interest. No additional charges. Early repayment option always available, no additional charges apply. The payment method is provided and managed by ESTO AS.
ESTO hire-purchase – Pay conveniently and quickly in installments!
Description: ESTO hire-purchase ensures provision of the service as quickly and conveniently as when paying via a bank link. Confirm the order and, to review your personal terms and conditions and make a successful purchase, sign the hire purchase agreement digitally using your eParaksts, Smart-ID or Internet-bank
ESTO hire-purchase standard terms and conditions:
• Interest rate starting from 0%
• Contract fee from 0 euros
• Term – up to 60 months
ESTO hire-purchase is available to all residents of the Republic of Latvia aged 19 to 70.
The ESTO hire-purchase method service provider is ESTO LV AS.
E-mail: info@esto.lv
Phone (+371) 662 222 50
Bank transfer. After receiving the order, we will send an invoice for the payment of the order to the e-mail you specified. The invoice is paid by non-cash transfer to our current account. Issued invoices will be prepared in electronic form and will be valid without a signature. Delivery After receipt of invoice payment and money in our account before shipping to the address specified in the order.
Orders are active for 2 working days.
Order delivery
Sending goods is 1-2 working days.
- Free for orders over 200 euros to the specified address by courier
- 4.50 euros if the order amount is below 200 euros
The delivery price may change depending on the weight and dimensions of the package, in this case we will inform you about the exact delivery costs during the order processing process.
Orders are active for 2 working days.
Returning goods
• According to Latvian Cabinet of Ministers Regulation No. 207, the buyer has the right to refuse the purchased item and return it within 14 calendar days from the moment of purchase.
• If you want to return the purchased goods, you must inform about the decision to withdraw from the concluded contract by e-mail: info@itsshop.lv. The buyer is obliged to return the product to the seller within seven days after submitting the refusal. The consumer bears the cost of sending the goods to the store.
• During the period of exercising the right of withdrawal, the consumer is responsible for maintaining the quality of the product. SIA IT S reserves the right to refuse the buyer to exercise the right of refusal or to withhold a compensation fee if the product is used or damaged, if it is not in the original packaging, or if its packaging is significantly damaged.
• If the purchased product has defects, the buyer must immediately notify SIA IT S by tel. +371 29991299 or e-mail: info@it-s.lv, otherwise it will not be possible to return the product.
• By continuing to use the purchased product, the buyer confirms that it corresponds to the desired product, and the product will no longer be accepted for return. The product is not returned if it is damaged due to improper use.
• The money paid for the product will be returned to your bank account within 30 days after receiving the consumer’s written refusal. The seller has the right not to refund the amount of money paid for the product to the buyer until the buyer has returned it to the store or submitted documents confirming the shipment of the product.
• If the product is rejected, the money for the delivery will not be refunded.
Warranty
The new products offered in our e-store are covered by the manufacturer’s warranty. If the product has a problem during the warranty period, it will be repaired or replaced free of charge. You must return it to us or contact the manufacturer’s authorized service to evaluate the defect.
Warranty for returned (ECOST) goods 3 months. Repair or return of goods is provided by the supplier’s service department.
The cost of delivering goods to the service center or the seller is paid by the client.
All prices in the e-shop are indicated with VAT